Decisions & Norms – Who makes decision? What
are the unwritten rules of how we do things?.
Information & Culture - How performance is measured, activities are coordinated, and
knowledge is transferred? What people expect based on how they process
and define information about issues and problems?
Motivators & Commitments - Motivators are the goals, incentives and career alternatives
available to employees within an organization. Commitments are the unwritten hopes
that drive and motivate people for the organization and themselves.
Operational Model & Inter-departmental
interactions – Models represents the
formal organizational structure. Connections are how people communicate and
execute processes together.
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