1. FOLLOW: Works under supervision. Uses little discretion. Is expected to seek guidance in unexpected situations.
2. ASSIST: Works under routine direction. Uses minor discretion in resolving problems or enquiries. Works without frequent reference to others.
3. APPLY: Works under general direction. Uses discretion in identifying and resolving complex problems and assignments. Usually receives specific instructions and has work reviewed at frequent milestones. Determines when issues should be escalated to a higher level.
4. ENABLE: Works under general direction within a clear framework of accountability. Exercises substantial personal responsibility and autonomy. Plans own work to meet given objectives and processes.
5. ENSURE, ADVISE: Works under broad direction. Work is often self-initiated. Is fully accountable for meeting allocated technical and/or project/supervisory objectives. Establishes milestones and has a significant role in the delegation of responsibilities.
6. INITIATE, INFUENCE: Has defined authority and responsibility for a significant area of work, including technical, financial and quality aspects. Establishes organisational objectives and delegates responsibilities. Is accountable for actions and decisions taken by self and subordinates.
7. SET STRATEGY, INSPIRE, MOBILIZE: Has authority and responsibility for all aspects of a significant area of work, including policy formation and application. Is fully accountable for actions taken and decisions made, both by self and subordinates.
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