The establishment, clarification and communication of the user's perceptions and responses that result from the use and/or anticipated use of a product, system or service. The analysis of user experience, the characteristics of users and their tasks, and the technical, organizational and physical environment in which products or systems will operate.
Level 2 Assist
Applies tools and methods to identify the user experience, users characteristics and tasks, and the technical, organizational and physical environment in which the product or system will operate.
Level 3 Apply
Selects and uses tools and methods to establish, clarify and communicate the user experience, users' characteristics and tasks, and identifies the technical, organizational and physical environment in which complex products or systems will operate.
Level 4 Enable
Advises on tools and methods to be used and clarifies and communicates the user experience, users' characteristics and tasks, and the technical, organizational and physical environment in which products or systems will operate.
No comments:
Post a Comment