1. FOLLOW: Performs routine activities in a structured environment. Requires assistance in resolving unexpected problems.
2. ASSIST: Performs a range of varied work activities in a variety of structured environments. Contributes to routine problem resolution.
3. APPLY: Performs a broad range of work, sometimes complex and non-routine, in a variety of environments. Applies methodical approach to problem definition and resolution.
4. ENABLE: Performs a broad range of complex technical or professional work activities, in a variety of contexts. Investigates, defines and resolves complex problems.
5. ENSURE, ADVISE: Performs an extensive range and variety of complex technical and/or professional work activities. Undertakes work which requires the application of fundamental principles in a wide and often unpredictable range of contexts. Understands the relationship between own specialism and wider customer/organizational requirements.
6. INITIATE, INFLUENCE: Performs highly complex work activities covering technical, financial and quality aspects. Contributes to the formulation and implementation of IT strategy. Creatively applies a wide range of technical and/or management principles.
7. SET STRATEGY, INSPIRE, MOBILIZE: Leads on the formulation and implementation of strategy. Applies the highest level of management and leadership skills. Has a deep understanding of the IT industry and the implications of emerging technologies for the wider business environment.
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