1. Governance (foundations layer)
§ Regulatory (national/international) governance
§ Industry governance (HIPAA, GLBA)
§ Your company governance
§ ISD Infrastructure governance
2. ITIL and Business Process Models (service management layer)
3. CobiT (controls layer)
4. Six Sigma (process engineering layer)
5. CMMI (process maturity layer)
6. ISO/IEC 20000-1:2005 IT Service Management Specification for Service Management (overall objective layer)
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