• Formal communication has been less than optimal
• Communication is infrequent and sporadic
• Communication is not monitored and evaluated for its effectiveness
• Over-reliance on non-face-to-face communication media
• Messages/media are not within the scope of interest of intended audience
• Communications are not two-way
• Change is communicated as a placation.
• No feedback loops are associated with each communication
• The same words are used repeatedly to describe the project when not understood the first time.
• Communication is not modeled to meet the needs of the stakeholders at a given time
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