Change Strategy in Complex Systems

1.  CHANGE = Mission, Skills, Incentives, Resources, Project Plan
2.  Inappropriate Starts = No Project Plan
3.  Frustration = Lack of Resources 
4.  Slow change = Lack of Incentives  
5.  Errors Made = Lack of Skills  
6.  Confusion = Lack of Mission or vision

Risk Factors in Complex Systems

• Inter-dependency among system components
• Connectedness of a each component to the number of other components of a system
• Diversity exists where different software packages perform same function (not good thing)
• Adaptation through fixes and upgrades allowing the system to handle new conditions