Process Improvement Plans

PDCA

1. Plan
2. Do
3. Check
4. Act

Kaizen

1. Preparation
2. Pre-Kaizen
3. Kaizen Event
4. Post Kaizen

5S

1. Sort
2. Set in Order
3. Shine
4. Standardize
5. Sustain 

DMAIC

1. Define
2. Measure
3. Analyze
4. Improve
5. Control 

Process Improvement Activities

1. Initial Planning
2. Detailed Planning
3. Baseline
4. Initial Design
5. Detailed Design
6. Validation
7. Implementation
8. Close

Questions for Mentoring Auditors

1.      What are you short-term and longer-term objectives?

2.      What is stopping you from achieving them now?

3.      What information and help from others do you need?

4.      Have you written down any plans?

5.      Did you talk about what you want with significant others?

6.      What will you do once you achieve your goals?

7.      Is this what you really want for you or to satisfy others?

Useful Leadership Skills for Governance and Compliance Functions

• Clever (intelligent)
• Conceptually skilled
• Creative
• Diplomatic and tactful
• Fluent in speaking
• Knowledgeable about group task
• Organised (administrative ability)
• Persuasive
• Socially skilled 

Leadership Traits for Governance and Compliance Functions

• Adaptable to situations
• Alert to social environment
• Ambitious and achievement orientated
• Assertive
• Cooperative
• Decisive
• Dependable
• Dominant (desire to influence others)
• Energetic (high activity level)
• Persistent
• Self-confident
• Tolerant of stress
• Willing to assume responsibility